Your feedback and complaints

Your satisfaction is our top priority.

Please share your feedback, ideas or any complaints – every piece of feedback helps us provide better services and more enjoyable experiences.

Thank you for helping us grow!

Write to us

Category *

Full Name *

Email *

Date of Visit

Order Number *

Attachment

Description *

I agree with the Personal Data Processing Policy. *

I have read the General Terms and Conditions of the Bachledka Ski & Sun mountain resort. *

In the form, select the category Official complaint and provide the number of your online order, reservation, proof of payment or ski pass.
A complaint requires a mandatory attachment – proof of payment (or a photo of the ski pass). It is not possible to submit a complaint without the attached proof. The maximum attachment size is 10 MB.
We will process your complaint in accordance with the terms and conditions – all valid documents can be found on the page Documents and Terms and Conditions.