Winter season

Frequently Asked Questions (FAQ)

Answers to the most frequently asked questions about a winter visit to Bachledka – skiing, sledding, cable car, Treetop Walk, tickets, parking and other practical information.

Winter operations

  • The operation of the sledding track depends on current conditions and operating hours.
  • Evening sledding is usually scheduled on selected days during the winter season (see info).
  • Info: Sledding · Opening hours (winter)
  • Price list: Sledding price list
  • The most common reasons are: lack of snow, unsuitable conditions (ice/thaw), safety reasons, or weather conditions.
  • Check the current status on the website: Sledding or Webcam.
  • You can find the price list and rules (including the option to use your own sled) here: Sledding price list.
  • Practical info about evening sledding: Sledding.
  • The fastest way is to check the offer and contact/reservations directly here: Bachledka Ski School.
  • If it is about training reservations for the track/centre (if applicable): Training Centre.
  • The conditions for using the teaching zones/conveyor belts are governed by the ski school rules and current operations.
  • We recommend checking directly here (contact/offer): Bachledka Ski School.
  • For skiers, the lifts are generally included in the ski ticket/ski pass (pedestrian visitors use tickets according to the price list).
  • For combinations (e.g. Treetop Walk + cable car, sledding + cable car), we recommend checking the price list for the specific service.
  • Tip: Sledding price list (also includes practical notes about the cable car for winter products).
  • You can find the current opening hours for winter operations here: Opening hours (winter).
  • If you are looking for “evening” programmes (Treetop Walk /Magical Land/sledding), also see: Magical Land · Sledding
  • You can find an overview of the slopes and ski runs here: Ski slopes and lifts.
  • If you’re looking for lessons/beginners’ options, this will help too: Ski school.

Cable car and Treetop Walk

  • The entire resort is barrier-free: from boarding the gondola cable car, through the Treetop Walk and the PANORAMA restaurant, all the way back by cable car.
  • Comfortable also for families with strollers and for wheelchairs.
  • The cable car runs from Bachledova dolina to the ridge of Spišská Magura and takes you to the Treetop Walk and the PANORAMA restaurant in just under 7 minutes.
  • Yes, via the forest hiking trail – at your own risk only.
  • The weather is changeable and windy, so choose suitable equipment.
  • From Malá Franková, you can reach the Treetop Walk only on foot – a moderately demanding uphill route across a meadow (1.1 km).
  • From Jezersko, an educational hiking trail leads around Jezerské jazero all the way to the ridge, to the PANORAMA restaurant and the Treetop Walk.
  • The terrain of the hiking trail is not suitable for strollers or wheelchairs.
  • The hikes up on foot may be demanding for small children and seniors – please consider your fitness level; we recommend the cable car.
  • A hike to the ridge combined with a visit to the Treetop Walk takes approximately 3 to 4 hours. Using the cable car, you can complete the whole trip in 1.5 to 2 hours.
  • Dogs and other animals are not allowed on the Walk (not even small dogs, cats, ferrets, etc.).
  • Kennels are available before the entrance.
  • The slide operates depending on weather conditions (also in winter).
  • For adults and children from 120 cm. Tickets are sold directly at the slide.
  • Price: 3 €.
  • Yes – from the cable car, through the Treetop Walk, PANORAMA, and back by cable car.
  • Winter: the cable car from Jezersko is intended exclusively for skiers/snowboarders – ascent for pedestrians is strictly prohibited.

Tickets, payments and discounts

  • We do not offer ticket reservations at the resort.
  • Tickets can be purchased at the ticket offices in Bachledova dolina or at the entrance to the Treetop Walk; payment is possible in cash (€) or by card. Groups are given priority at ticket office no. 3.
  • Tickets can also be purchased online.
  • The last sale of tickets for the gondola and the Treetop Walk is always 75 minutes before the end of opening hours.
  • The last entry to the Treetop Walk is always 60 minutes before the end of opening hours.
  • If you are walking up, allow enough time (parking + approx. 1 hour for the ascent + ticket purchase) – it is better to arrive earlier.
  • At the ticket offices, in the ticket machines at the gondola boarding station or at the entrance to the Treetop Walk. The best way to purchase tickets without waiting is via the e-shop.
  • We accept cash (€) and card payments.
  • An invoice must be requested in advance by e-mail at info@bachledka.sk – you will then be sent a pro forma invoice, which must be paid before your visit.
  • Invoice for foreign customers: please notify us at least 7–10 days before your visit.
  • Yes, at a discounted price (including a return gondola ride).
  • They can also be purchased at the ticket offices, from the ticket machine in the pedestrian zone or at the entrance to the Treetop Walk.
  • No – it must be purchased at the ticket office upon presentation of the ZŤP-S card (with an escort).
  • No – reservations are not possible.
  • Tickets do not sell out; they are sold continuously according to opening hours and the applicable rules.
  • If you are walking up, allow enough time for the ascent + parking + ticket purchase – it is better to arrive earlier.
  • The price list includes age-based fares and discounts for children, seniors and families. We only accept ZŤP-S (with an escort) – a person with a ZŤP-S card is entitled to a discount, and the accompanying person receives a free ticket upon presentation of the card. Discounts cannot be combined. Gopass, ISIC and ITIC are not accepted here.
  • The ATM is located in Bachledova dolina next to the lower station of the Bachledka Gondola, before the parking barriers.
  • Discounts are available for seniors and people with a ZŤP-S card (senior fare).
  • A standard ZŤP card is not eligible for a discount.

Groups

  • No – groups are served with priority at ticket office no. 3.
  • If you go to the attraction on foot, you can buy tickets at the entrance to the Treetop Walk.
  • Yes – for adults (15–64 years). The minimum number for a group discount is 15 people.
  • As a group of more than 15 people purchasing the same type of ticket, you are also entitled to a group discount.
  • No. Groups are served with priority at ticket office no. 3.
  • Each person has their own ticket, which they use to pass through the turnstile at the cable car and at the Treetop Walk.
  • Winter: a refundable deposit of €2 is charged for the chip card.
  • When purchasing more than 15 tickets of the same type (Cable Car / Treetop Walk), you are entitled to a discount according to the price list.
  • Info: Price list
  • Winter (skiers): when purchasing more than 20 identical ski tickets – 10% discount + every 21st person gets a ticket for €2.
  • A group discount applies when purchasing 15 tickets of the same type (Cable Car / Treetop Walk).
  • Sometimes it is worth comparing whether the group discount is higher than the child/family fare.
  • Winter (skiers): when purchasing more than 20 identical tickets – 10% discount + every 21st person gets a ticket for €2.
  • No. You can enjoy the Treetop Walk on your own; information is available on the educational boards.
  • Yes – bookings at least 5 days in advance: 052/449 81 01 or info@chodnikkorunamistromov.sk.
  • Educational programmes with PIENAP staff are available.
  • The bus will drop you off in Bachledova dolina and wait in the designated parking area.
  • Info/price list: Transport
  • Agency guides can get free-entry passes (issued at ticket office no. 3).
  • To issue the pass, you need to bring a photo and company details; the condition is visiting with a large group at least 10 times during the season.

Families with children

  • We will be happy to lend you a stroller at the entrance to the Treetop Walk (for a refundable deposit).
  • A child hiking carrier can be rented in the sports shop by the cable car boarding station, directly opposite the ticket offices.
  • Yes – the cable car from Bachledova dolina also transports strollers. Hiking up with a stroller is not suitable (2.6 km forest trail). At the entrance to the Treetop Walk, we also offer stroller rental (deposit).
  • A stroller can be rented at the ticket office at the entrance to the Treetop Walk. The refundable deposit for a stroller is 20€
  • In the sports shop in the pedestrian zone.
  • Ergobaby (up to 1 year): free + refundable deposit 20 €.
  • Hiking carrier (up to 18 kg): 5 € + refundable deposit 20 €.
  • Yes – it is suitable for schools with children of different ages.
  • There are educational stops and games along the route; there are also children's playgrounds and attractions nearby.
  • Route from Bachledova dolina: 2.6 km, elevation gain 300 m, approx. 45 min – 1 hour.
  • Children from about 4 years old can manage the climb with breaks; count on changeable weather.
  • Yes – all parts of the Treetop Walk are secured (railings, obstacles, etc. are protected with metal mesh).

Parking and transport

  • If you use the charging station for electric cars, parking is free.
  • Just show proof and have your parking ticket validated at cash desk no. 3.
  • The car parks are located directly at the resort (approx. 1,000 parking spaces).
  • Take the cable car to the ridge in just under 7 minutes.
  • On foot: 2.6 km along a forest road, elevation gain 300 m, approx. 45 minutes.
  • P1, P2 (Bachledova dolina), P3 Belské, P5 (Malá Franková), P6 (Jezersko).
  • Parking in marked car parks attended by staff is charged according to the price list.
  • Info: Transport / parking
  • The “Bachledova dolina, rázcestie” stop is approx. 1.5 km from the resort.
  • If arriving by train: Poprad → bus to Ždiar.
  • Winter: the ski bus also runs – info: here.
  • If the parking areas in the valley fill up, cars are redirected to overflow car parks.
  • Once capacity is available again, cars are allowed back into the valley.

Weather and operations

  • See the webcam or the forecast for the Ždiar area.
  • The cable car and the Treetop Walk are open in all weather, unless there is a storm or strong wind.
  • In fog, the views will be limited; the walking route may be muddy in the rain.
  • On the ridge there is the PANORAMA restaurant with a large capacity (baby-friendly).
  • The building also has a café/bar, toilets, souvenirs, facilities for families, a kids’ corner and an educational room.
  • The capacity of the Treetop Walk is not limited – the key factors are parking and whether you make the last ticket sale or entry time.
  • It depends on the day, time and weather. The busiest time is usually 10:00–14:00, especially during holidays, weekends and public holidays.
  • You can avoid waiting by buying online in the e-shop.

Plan your visit

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