IMPORTANT INFORMATION
- In December of the 2018, we have constructed for you a new cablecar leading from Bachledova valley, thanks to which you can get to the Treetop walk comfortably and safely within 7 minutes. The walking trip from Bachledova valley is possible only on your own responsibility and with the appropriate equipment (suitable shoes, suitable clothing, condition). It’s a moderately challenging hike through a 2.6 km long forest with an elevation of 300 m. From Malá Franková it’s a less challenging trip up the meadow, approx. 1.1 km long. From Jezersko you can take a nature trail around Lake Jezero – a moderately challenging hike. We do not recommend taking the trail on the slopes of Jezersko – it’s steep and extremely demanding.
- The Treetop Walk is in the mountains where the weather can change very quickly and it is windy quite often, too. The trail leading to it is quite natural and leads through a forest. Please, dress accordingly (hiking shoes and suitable clothing).
- The cablecar is the best solution for parents with children as they can easily get to the Treetop walk with prams or baby carriages. If you do not have a pram with you, we can lend it to you or baby carriers either. Both for a refundable deposit and at the entrance of Treetop walk or in the souvenir and sports shop in Bachledova valley, next to the cablecar and the tourist information center. The baby carrier is free for children up to 1 year, otherwise for a fee of 5 EUR.
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Ticket reservations are not necessary. You can purchase them at the ticket offices of the Bachledka Ski&Sun mountain resort in Bachledova dolina or directly at the entrance to the Chodník and they can also be paid for by credit card. The same conditions apply to both individual and group tickets. Groups are processed preferentially at the Infocenter of the Bachledka Ski&Sun mountain resort. You can purchase tickets online in advance.
- The whole center, including the popular attraction Treetop walk, has barrier-free access. We do our best to allow to visit nature for everybody and we are happy that anybody can come and enjoy the whole trip. The families with baby strollers either persons with wheelchairs. Barrier-free access has a 10-seats Cablecar, Treetop walk attraction, and restaurant PANORAMA with all the facilities. At the entrance of the treetop walk, you can rent a wheelchair or baby carriage for a refundable deposit. The cable car from Jezersko serves exclusively for skiers and snowboarders!
- The last tickets are sold always 1 and a half hours before closing. The last admission to the Treetops is always 1 hour before closing! To make sure you will get to the Treetop Walk, we advise you to arrive sooner and double-check the opening hours as they change during the year. You need about 1 hour to walk from Bachledova to the treetop walk (consider parking, tickets purchasing, etc.)
- If you come with a dog, you can leave it in the dog stalls. They are based next to the entrance of Treetop walk. No animals are allowed to enter the Treetop Walk (no dogs, cats, ferrets, etc.)! It´s the question of safety! The dog stalls are well cared for, daily cleaned, and with freshwater either.
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The toboggan from the observation tower is open depending on weather conditions (also during the winter season) and offers a fun ride for adults and children from 120 cm. Tickets are on sale directly at the toboggan. The price is 3€.
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Those who use the charging station for electric cars at our center have FREE parking! Just prove yourself and reset your parking ticket at the info center.
FAQ
Tickets and payment options
Where and how to buy tickets? Tickets are purchased at the cash desks of the resort Bachledka Ski & Sun or right at the entrance of Treetops walk from 9 AM. The sale of tickets ends 75 min. before the closing time. The last admission on the Treetop walk is always 1 hour before closing.
How can I pay in the resort? At the cash desk, in shops, restaurants, and bistros you can pay with euro / € / or by credit card. Payments in other currencies (PLN, HUF) are not accepted.
Can I buy tickets online?
Yes, you can also buy tickets online at a discounted price (including the two-way cable car). Tickets can also be purchased at the ticket offices of the Bachledka Ski&Sun mountain resort, in the Infocenter building in the pedestrian zone of the Bachledka Ski&Sun mountain resort in Bachledova Valley, or at the ticket offices at the entrance to the Treetop Walk.
We are a group, do we need to wait in a queue? No. Group tickets can be purchased at the tourist information center in Bachledova valley where groups are handled first. Group tickets are also sold at the cash desk at the entrance to the Treetop walk.
Can tickets be booked for a specific date – day and hour? No, booking in advance is not possible. Due to the number of visitors and the occupancy of the car parks, it would be difficult to guarantee that you will get to the Treetop Walk in time. But do not worry, tickets cannot be sold out. Tickets can be sold from 9 AM.
Do you provide discounts for students, ISIC cardholders, guests with booked accommodation, special cardholders, disabled, or other discounts?
Price categories are divided by the various age groups. We provide discounts for children, seniors, disabled persons, families, or groups. Disabled people with a disabled license (ZŤP-S) are entitled to a discount for themselves (senior price ticket) and the accompanying person gets a free ticket. Discounts cannot be combined. Check the price list here.
Is there an ATM or an exchange office?
In Bachledova Valley, there is currently an ATM located directly at the bottom station of the Bachledka Gondola, in front of the parking ramps.
Trip with children
Is it possible to enter the Treetop walk with a baby stroller? The Treetop walk is accessible with a new cablecar from Bachledova valley, which will easily transport you to the Treetop walk with prams. At the entrance of Treetop walk, we can lend you a pram for a refundable deposit. The walking trip is not suitable for a pram, small children or persons with limited mobility, for them we recommend use the comfy cablecar.
Where can I rent a stroller? Do you have enough? Are they for free?
Prams/strollers/carriages can be rented free of charge at the entrance of Treetop walk. There are 5 high-quality prams (MOON) available. The number has, so far, proven to be sufficient. The pram can be rented at the cash desk for a refundable deposit of € 20.
Where can I rent a baby carrier? Are they for free?
A baby carrier can be rented at the sports shop next to the Infocenter. The Ergobaby carrier is suitable for children up to 1 year old and is free for a refundable deposit of 20 €. A travel carrier suitable for older children up to 18 kg can be rented for 5 €+ a refundable deposit of 20 €.
Is the Treetop walk suitable for a school trip? Yes, the Treetop walk is a good choice for a school trip with children of different ages. According to our experience, schoolchildren have no problem hiking up the forest path leading to the treetop walk. Children can look forward to playgrounds and other attractions nearby as well as educational tables and various games.
Is the treetop walk safe for children? Yes, all parts of the Treetop walk are safe for children all the time. All parts of the Treetops walk- railings, adrenaline barriers, and others have a security metal net.
Will our children manage the hike? The forest path to the treetops walk from Bachledova Dolina valley is 2.6 km long with an elevation of 300 m. By a regular speed you can reach the treetops walk in about one hour. Please, dress accordingly (shoes and clothing).
Seniors and disabled
Is the treetop walk barrier-free and disabled-friendly? The whole center with all the facilities is completely barrier-free and suitable for people with limited mobility. Starting with 10-seats Cablecar, following the attraction Treetop walk and new restaurant PANORAMA with all the facilities, indoor and outdoor either.
As a disabled senior, am I entitled to a discount? Yes, there is a reduced-price ticket for seniors. There is no reduced-price ticket for disabled visitors (ZŤP-S) WITHOUT accompanying person.
We are a group of seniors, what discounts are we entitled to?
As a group of over 15 people, who are entitled to the same type of ticket, you are also entitled to a group discount. Then the ticket price is according to the price list. In the winter season, an organized group of over 20 people, who are entitled to the same type of ticket, is considered a group of skiers. A group of skiers is entitled to a group discount from the given tariff, i.e. 10% discount for the entire group + every 21st person has a ski pass for a symbolic value.
Groups
Is it necessary to report a group in advance? No, it is not. You do not have to queue if you are a group, you can skip the line and buy the group tickets at the tourist information center and you will be handled first.
What discount do we have as a group? When buying more than 15 tickets of the same type (Cable Car / Treetop Walk) you are entitled to a discount. You can also buy a complete ticket for both entrances. In the winter season, when buying more than 20 tickets of the same type, you are entitled to a 10% discount for the entire group + every 21st person in the group has a ticket for 2 €.
We are a mixed group, e.g. 10 adults and 10 children. Are we entitled to a discount? No, you are entitled to a group discount when buying 15 tickets of the same type (Cable Car / Treetop Walk). Sometimes it is worth calculating whether the group discount will be higher than the discount for children if you buy tickets separately. Alternatively, we also offer family tickets (2 adults + 1-2 children). In the winter season for skiers, when purchasing more than 20 tickets of the same type, you are entitled to a 10% discount for the entire group + every 21st person in the group has a ticket for 2€.
Do we really need a guide? You do not need a guide during your visit on the Treetop walk. You can manage it yourself. The interesting information about the local nature, trees, animals and so, can be found on the educational boards placed all along the walk.
Is there a guide? How can we book her/ him? In the summer season, the guided tours are held every Thursday and can be booked by phone at 052/449 81 01 or by mail at info@chodnikkorunamistromov.sk. There are several educational programs led by PIENAP employees. In exceptional cases, PIENAP employees can guide tours on other days as well. The guided tours are only in Slovak or Polish language, not in English for the moment.
We will come by bus, where can we stop? The bus can take you or to the bus stop “Bachledova dolina rázc” then you need to walk about 1km to the center or another bus stop is Bachledova Dolina, dom č.12. If you come with your own bus, then our employees will navigate you where to park your bus, there is a special park spot for buses.
We are an agency and take our clients to the Treetop walk regularly, do we always have to pay for the entrance? No, tourist guides from the agencies may apply for a guide pass that entitles them to free entry. The pass is issued at the Infocentre. You need to provide a photo and your company’s information.
Treetops walk and pets
Can my pet enter the treetops walk? No pets are allowed to enter the treetops walk, not even on a leash, in a carrier, or a bag. There are special dog stalls waiting for your pets at the entrance of the Treetop walk attraction where you can leave your pets without any worry (bowl with fresh water provided and daily cleaned). The dog stalls are available for free, keys are available for a refundable deposit of € 5 at the cash desk.
Parking
Where is the nearest car park? The nearest car park is right in resort Bachledka Ski & Sun with a capacity of 1000 parking places.
How far is the Treetop walk from the car park in the Bachledova dolina?
From the car park in the Bachledova valley runs a cablecar Gondola Bachledka. The cablecar transports the visitors in under 7 minutes. The walking trip from Bachledova valley is 2,6 km along the forest path with an elevation of 300 m. The trip takes about 45 minutes – 1 hour. You better consider your hiking abilities.
Which car parks belong to Bachledka? Bachledka owns car parks P1 and P2 in Bachledova valley, car park P3 Belské (about 1.5 km from Bachledova Dolina valley, on the left side of the road to Ždiar), car park P5 under the slope in Malá Franková, and the car park P6 under the slope in the village of Jezersko.
How much is the parking fee?
Parking fees in our car parks, which are marked with our logo and which are operated by our staff, are charged at the amount according to the price list.
How can we get to Bachledka by public transport? At the bus stop “Bachledova dolina rázcestie” (1.5 km to the Bachledka resort) stop buses from Tatranská Javorina, Tatranská Lomnica, Poprad and Kežmarok. If you arrive by train, get off at Poprad and take a bus to Ždiar. Check the timetable of public transport here.
We were stopped by police and cannot get to Bachledova dolina, why?
If the car parks in Bachledova Dolina are full, all cars are diverted to other car parks. If the car park in the valley is not full, other cars are allowed to get to the resort.
The up-to-date news
What is the weather like? To find out what the weather is like, you can have a look at the webcam or follow weather forecasts for Ždiar.
Are you open if it rains or snow? The Treetop walk is open in every weather unless in case of a storm or gusty wind. In case of bad weather, however, you will probably not enjoy your walk to the fullest. Views from the Treetop walk will be limited and you will see only the trees in the mist. The access road for hikers becomes muddy in the rain, too, be sure you have the right shoes and clothes or use Cablecar.
Do we have a place to hide if it rains? The Treetop walk is an outdoor attraction, but you can easily and fast get to the new restaurant PANORAMA with many different facilities (restaurant, bar, cafeteria, souvenir shop, toilets, kid´s corner, and more ).
How many people are in the resort, will we get to the Treetop walk?
The capacity of the Treetop walk is limited. Take into consideration possible problems with parking, the time you need to get to the Ttreetopwalk and buy tickets. Therefore, we recommend not to wait until the last minute and be in Ždiar 1.5 hours before the end of the opening hours. You never know how fast you park and how many people will be in the ticket queue. You can also check the situation through the webcams or contact us:
Tel: +421 52 44 98 101
Mob: +421 911 977 455
info@bachledka.sk
How long does it take to buy tickets? It depends on the number of tourists in the resort, the time you arrive, the day, the weather. Generally, most people come between 10 AM and 3 PM, when the waiting time can be longer. Weekends and holidays are naturally busier either way. To avoid waiting you can buy your tickets before your arrival on our e-shop.
We deeply care about the quality of provided services and your comfort. That’s why we built infrastructure and different services as accommodation, attractions and so for higher comfort for everybody, especially for families with kids. The whole center is barrier-free. Every year we bring for you one BIG news.
Enjoy your walk on the Treetop walk.
