Info & FAQs

IMPORTANT INFORMATIONS:

1. Nature is accessible to everyone at Bachledka. The entire resort is wheelchair accessible. From boarding the Bachledka gondola lift, walking the Treetop Walk, visiting the PANORAMA restaurant, to returning by gondola – everything is accessible. The Bachledka gondola lift ensures a comfortable trip without transfer issues for families with strollers and also for wheelchair users.

2. We built a gondola lift for you, running from Bachledova Valley to the ridge of Spišská Magura. Thanks to it, you can comfortably and safely reach the Treetop Walk and the PANORAMA restaurant in under 7 minutes. During the winter season, the lift is also used by skiers, who can then choose which valley to ski down.

3. A hiking route to the ridge of Spišská Magura is also available via a forest trail from Bachledova Valley, but only at your own risk. Bachledka and the Treetop Walk are located in the mountains, where weather can be unpredictable and windy. Please choose proper gear (suitable footwear, clothing, and fitness level).

4. From Malá Franková, you can reach the Treetop Walk only on foot. It’s a moderately challenging uphill walk across a meadow, 1.1 km long.

5. From Jezersko, a nature trail leads past Jezerské Lake, bringing you to the ridge of Spišská Magura, to the PANORAMA restaurant, and the Treetop Walk. It’s a moderately challenging hike. We do not recommend taking the ski slope from Jezersko – it’s steep and difficult.

6. Rental. If you don’t have a stroller with you, we will gladly lend you one for a refundable deposit at the entrance to the Treetop Walk. You can also borrow a child carrier from the sports shop next to the Info Centre. Free for children under 1 year. For more information, click HERE.

7. The terrain of the hiking trail is not suitable for strollers or wheelchairs. Hiking can be challenging for small children and seniors. Please consider whether they can handle the climb. If not, we recommend using the gondola lift.

8. Ticket reservations are not required. You can buy them at the ticket offices of the Bachledka Ski & Sun resort in Bachledova Valley or directly at the entrance to the Treetop Walk. Payment by card is also possible. The same rules apply for individual and group visits. Groups are handled with priority at the Info Centre. You can also buy tickets in advance online.

9. Trip duration. Allow 3–4 hours for a hike to the ridge and visit to the Treetop Walk. With the gondola, the trip takes about 1.5–2 hours.

10. The last ticket sale for the gondola and Treetop Walk is always 75 minutes before closing time. The last entry to the Treetop Walk is always 1 hour before closing. Plan your visit accordingly to make sure you get there in time. When hiking, the last ticket sale is at least 1 hour before the last entry. You’ll need about 1 hour to hike from Bachledova Valley to the Treetop Walk, plus time for parking, ticket purchase, etc. To be sure you get in, arrive earlier. You can find current opening hours of the resort and Treetop Walk here.

11. If you’re bringing a dog with you to the Treetop Walk, there are nice kennels available in front of the entrance. Dogs and other animals are not allowed on the Walk itself (not even small dogs, cats, ferrets, etc.).

12. The slide from the observation tower operates depending on the weather (also in winter) and offers a fun ride for adults and children over 120 cm. Tickets are sold directly at the slide. Price: €3.

12. If you use the electric car charging station at our resort, you get FREE parking! Just show proof and validate your parking ticket at the Info Centre.

FAQ

Would you like to ask something? You might find the answer below.

TICKETS AND PAYMENT OPTIONS

Where and how can I buy tickets?
Tickets can be purchased at the Bachledka Ski & Sun resort ticket offices at the lower gondola station, directly at the entrance to the Treetop Walk, or from vending machines at the lift station. You can also get them at a better price online via the e-shop.
The last ticket sale for the gondola and the Treetop Walk is always 75 minutes before the last entry. The last entrance to the Walk is always one hour before closing time! Please plan your trip accordingly to make sure you arrive on time. If you’re hiking, the last possible ticket sale is at least one hour before the last entrance. The walk from Bachledova Valley to the Treetop Walk takes about 1 hour, plus parking, buying tickets, etc. To be sure you make it in time, we recommend arriving earlier. Current opening hours for the Bachledka Ski & Sun resort and the Treetop Walk are available here.

What forms of payment do you accept?
We accept cash (€) and card payments. If you require an invoice, please notify us in advance by email at: info@bachledka.sk. An advance invoice will be sent to you, and it must be paid in full before your visit. For foreign invoicing, notify us at least 7–10 days prior to your visit.

Can I buy tickets online?
Yes, tickets (including round-trip gondola ride) can be purchased online at a discounted rate. You can also buy them at ticket offices in the Bachledka Ski & Sun resort, from a vending machine on the pedestrian zone in Bachledova Valley, or at the entrance to the Treetop Walk.

We are a group — do we have to queue for tickets?
No. Group tickets can also be purchased at ticket offices, where groups are given priority. If you plan to walk up, you can buy group tickets directly at the entrance to the Treetop Walk.

Can group tickets be bought online?
Yes, for adults (ages 15–64). The minimum number of people for a group discount is 15.

Can I buy a disability (ZŤP-S) ticket online?
No. These tickets are sold only at the ticket office, where you must present a valid ZŤP-S disability card (we only accept ZŤP-S cards with a companion).

Can tickets be reserved for a specific date and time?
No, ticket reservations are not possible. Due to the number of visitors and limited parking, we cannot guarantee entry at a specific time. Tickets for the Treetop Walk do not sell out — they are available continuously during opening hours and under the conditions set by the resort. If hiking, the last ticket sale is at least one hour before the last entry. To reach the Walk from Bachledova Valley on foot takes about 1 hour, plus parking and ticket time — to be safe, come earlier. Check current opening hours here.

Do you offer discounts for students, ISIC, ITIC, Gopass holders, ZŤP, or others?
The ticket price list considers age-based discounts and offers reduced rates for children, seniors, and families. People with a ZŤP-S card (with a companion) are entitled to a senior-rate ticket; the companion receives free entry upon showing the ZŤP-S card. Discounts cannot be combined. Gopass cards are not accepted.

Do you have an ATM or currency exchange on-site?
Yes, there is currently an ATM located at the lower gondola station in Bachledova Valley, before the parking barriers.

VISITING WITH CHILDREN

Is it possible to visit the Treetop Walk with a stroller?
Yes, the Treetop Walk is accessible by gondola lift from Bachledova Valley, which can easily transport strollers. You can also borrow a stroller for a refundable deposit at the entrance to the Walk.
Hiking up with a stroller, small children, or people with reduced mobility is not suitable. The trail from Bachledova Valley is 2.6 km long through the forest. For small children, we recommend a baby carrier, which can be borrowed at the sports shop in Bachledova Valley.
Strollers can also be borrowed free of charge directly at the entrance to the Treetop Walk.

Where can I borrow a stroller? Do you have enough, and are they free?
Strollers are available to borrow at the ticket office by the entrance to the Treetop Walk. There are 5 high-quality MOON brand strollers available, which has proven to be sufficient so far. The stroller is lent by the staff in exchange for a refundable deposit of €20.

Where can I borrow a child carrier? Is it free?
Child carriers can be borrowed at the sports shop located in the pedestrian zone. An Ergobaby carrier suitable for children up to 1 year old is available free of charge (with a €20 refundable deposit). A hiking carrier suitable for older children up to 18 kg can be rented for €5 + €20 deposit.

Is the Treetop Walk a good destination for school trips?
Yes, the Treetop Walk is a great destination for school groups with children of various ages. The climb to the Walk is manageable, and there are educational stations and games placed along the Walk.
Nearby are also playgrounds and other children’s attractions.

Can children manage the hike to the Treetop Walk?
The trail from Bachledova Valley to the Walk is 2.6 km with a 300 m elevation gain. At a normal pace, it takes about 45 minutes to 1 hour. Children from around age 4 can usually manage it with breaks.
Don’t forget proper shoes and clothing – you’re heading into the forest and a mountain area with variable weather.

Is the Treetop Walk safe for children?
Yes, all parts of the Treetop Walk are secured to ensure children’s safety. Handrails, adventure elements, and other features are all reinforced with steel mesh for protection.

SENIORS & PEOPLE WITH LIMITED MOBILITY

Is the Treetop Walk and access to it barrier-free?
Yes, the entire resort is wheelchair accessible and suitable for people with limited mobility – from boarding the lift to the Walk itself, to the PANORAMA restaurant and back.
We care about everyone’s comfort and want nature to be available for all.
During winter, the gondola lift from Jezersko is in operation but only for skiers and snowboarders – hiking access via this lift is strictly forbidden!

Do seniors or people with disabilities get a discount?
The price list includes discounted rates for seniors and holders of a ZŤP-S disability card (with a companion), who pay the senior rate. Visitors with a standard ZŤP card (without companion status) are not entitled to a discount.

We’re a group of pensioners – do we get a group discount?
Yes. Groups of 15 or more people buying the same type of ticket are eligible for a group discount.

GROUPS

Do we need to notify the group in advance?
No, it’s not necessary. If you’re an organized group, you’ll be given priority when purchasing group tickets at the main ticket office. Each person receives their own ticket, which must be scanned at the turnstile when entering both the gondola and the Treetop Walk.
In winter, a refundable deposit of €2 is charged for the chip card.

What kind of group discount do we get?
If you purchase more than 15 tickets of the same type (Gondola / Treetop Walk), you’re eligible for a discount, which you can find here. You can also buy a combined ticket for both entries.
In winter, if you purchase more than 20 ski passes of the same type, the group receives a 10% discount + every 21st person pays only €2.

We’re a mixed group – for example, 10 adults and 10 children. Do we qualify for a discount?
No. Group discounts apply only when purchasing 15 tickets of the same type (Gondola / Treetop Walk).
Sometimes it may be better to calculate whether a group discount is more advantageous than child rates when buying individually. You can also check out family tickets (2 adults + 1–2 children).
In winter, for skiing groups with 20+ tickets of the same type, the group receives 10% off + every 21st person pays just €2.

Do we need a guide?
You do not need a guide to visit the Treetop Walk. You can enjoy the Walk independently. Educational panels with interesting facts about the local nature are located along the Walk.

Can we book a guide? How?
Yes, guided tours can be arranged by calling +421 52 44 98 101 or emailing info@chodnikkorunamistromov.sk at least 5 days in advance.
There are several educational programs available in cooperation with PIENAP staff.

We’re arriving by bus — where can we stop?
The bus can drop you off in Bachledova Valley and then wait at the designated park-and-ride area. Parking price details are available here.

We’re a travel agency and regularly bring clients to the Walk. Do we always have to pay admission?
No. Guides from partner agencies can receive ID cards that grant them free entry.
You can get this pass at the Info Centre — you’ll need a photo and your agency’s information. The condition is a minimum of 10 group visits per season.

TREETOP WALK & PETS

Can I visit the Treetop Walk with my dog or another pet?
No pets are allowed on the Treetop Walk – not even on a leash, in a carrier, or in a bag.
However, there are special kennels with fresh water located at the entrance to the Walk where you can safely leave your pet during your visit.
The kennels are free to use. Keys are available at the ticket office for a refundable deposit of €5.

PARKING & TRANSPORT

Where is the nearest parking?
The closest parking is directly at the Bachledka Ski & Sun resort. Around 1,000 parking spaces are available.

How far is the Treetop Walk from the parking lot in Bachledova Valley?
From the parking lot in Bachledova Valley, a gondola lift will take you to the ridge by the PANORAMA restaurant, Children’s World, and the Treetop Walk in less than 7 minutes.
The hiking trail is 2.6 km through the forest with a 300 m elevation gain. On foot, it takes about 45 minutes.

Which parking lots belong to Bachledka?
Bachledka Ski & Sun resort operates:

• P1 and P2 in Bachledova Valley

• P3 Belské (about 1.5 km away on the left side of the road toward Ždiar)

• P5 under the slope in Malá Franková

• P6 under the slope in Jezersko

How much is parking?
Parking at our lots marked with the Bachledka logo and operated by our staff is charged according to the price list here.

How do we reach Bachledka by public transport?
You can take buses from Tatranská Javorina, Tatranská Lomnica, Poprad, or Kežmarok to the stop “Bachledova dolina, rázcestie” (1.5 km from the resort).
If coming by train, get off in Poprad and transfer to a bus to Ždiar. A ski bus also runs during the winter season.
More details about how to get here, where to park, and ski bus schedules are available here.

The police wouldn’t let us enter Bachledova Valley — why?
When the parking lots in the valley are full, all vehicles are diverted to backup lots. Once space opens up, cars are allowed back into the valley.

CURRENT CONDITIONS AT THE RESORT

What’s the weather like?
To check the current or upcoming weather, you can view the webcam, or use weather apps for the Ždiar area — they are usually accurate.

Are you open if it rains or snows?
The gondola and Treetop Walk are open in all weather except during storms or high winds. However, in bad weather the experience won’t be as enjoyable. Views from the Walk may be limited, and in foggy conditions you’ll only see the trees nearby.
Please note that the hiking trail is forested and can get muddy when it rains.

Is there somewhere to take shelter if it starts raining?
Yes — the PANORAMA restaurant on the ridge has a large capacity, is baby-friendly, and offers a wide variety of meals suitable for young children.
Inside the PANORAMA building, you’ll also find a café, bar, restrooms, souvenir shop, family facilities, a children’s play area, and an educational room.

How many people are currently in the resort — will we still get to the Treetop Walk?
There is no capacity limit on the Treetop Walk itself. The only concern is finding a parking spot and getting to the entrance in time to buy your tickets.
We recommend not arriving at the last minute — ideally, be in Ždiar at least 2.5 hours before closing.
You never know how long parking or ticket lines will take.
You can check the current situation via the webcams or call +421 52 44 98 101.

How long is the wait to buy tickets?
That depends on the number of visitors, time of day, weather, and the day of the week.
In general, the busiest time is between 10:00 and 14:00, when waiting times are longest — especially during holidays, weekends, and public holidays.
You can avoid the wait by purchasing your tickets in advance via the e-shop.

We care about high-quality services and your comfort. That’s why we built a 10-seater gondola, opened the PANORAMA restaurant, and added the PANORAMA Apartments and BACHLEDKA Apartments for accommodation. The entire Bachledka Ski & Sun mountain resort area, including all services, is fully accessible.

We wish you a wonderful trip to the Bachledka Ski & Sun mountain resort and an unforgettable experience among the treetops and other attractions.